…to help clinicians understand the person affected, not just a set of symptoms.
…to request and receive support from family and friends, in a safe and private manner.
…to securely manage and share key details from their social and medical histories.
“ALICEhelps fills an essential missing gap in our current health systems and could truly be a game changer. It promises, most importantly, to put the patient voice into the center of care decision-making which will help us get the right amount of care delivered when and where it is needed.”
Gregory Sawin, MD, MPH Vice-Chair for Education and Faculty Development Dept. of Family Medicine and Community Health, Duke University
“ALICEhelps offers a structure and function to bridge the gap between caregiver, patient, and clinical team. It gives the patient, even in isolation, an opportunity to be heard. [With COVID] there is an epidemic of loneliness in the United States. We may be lonely, but we are not alone, and Alicehelps is bringing us together.”
Alan Schlechter, MD Director, Outpatient Child & Adolescent Psychiatry, Bellevue Hospital. NYU Langone Hospital, Dept. of Child & Adolescent Psychiatry
How It All Started
Alice (shown to the right of her daughter in the photo) was the mother of one of our founders, Lois Scheirer. At 90, Alice suffered a stroke. Because of her age, she was refused entrance to a stroke recovery program that could improve her quality of life.
But Lois didn’t give up. She selected a set of five photos that told the story of her mom’s life—from being aboard the famous Zamzam passenger ship when it was sunk by a German warship in 1941 to finally making it to Kenya in 1942, where she would serve as a medical missionary for 35 years—and shared the stories with her mom’s clinicians.
Equipping others to see Alice not merely as a numerical age, but as a whole person, changed her life. She was admitted to the program, recovered beautifully, and lived another full and vibrant 15 years.
This was the genesis of the software we now call ALICEhelps, and specifically to one component known as the Voice. That, together with two other key components, make ALICEhelps a comprehensive solution for anyone in need of care.
Imagine an online network where every aspect works toward the singular goal of improving an individual’s well-being—this is ALICEhelps.
Spend less time managing the minutia of caregiving and more time encouraging your loved ones.
The Voice feature helps equip clinicians and caregivers to better understand who you are—your positive relationships, relevant life experiences, strengths, passions, and preferences. This information is delivered succinctly and securely, without them having to download any software or share any contact information.
The Community provides a secure, private place where family, friends, and other caregivers can rally around an individual to best support them in their time of need—through organizing meals, transportation, companionship, and other types of support, as well as sharing encouraging photos, messages, and memories. This gives peace of mind, knowing our loved ones are well cared for.
The Timeline in ALICEhelps provides an intuitive tool for capturing and organizing social and health history, as well as future plans, in a way that honors the person. Events like diagnoses, medications, and tests are filtered, linked, scheduled, searched, and analyzed, then securely shared with clinicians. This strengthens your self-advocacy and reduces medical errors.
“My mom lives alone. Last week she suddenly became ill and didn’t know what to do. My siblings and I work full-time and all live in different states. Thankfully, her neighbor helped… but it was a wake-up call. We need to create a network of people we can connect with to help care for her—ALICEhelps.” —Family caregiver
Once upon a time, doctors knew their patients because they were members of the same community. In 100 years of staggering advances in healthcare—many adding distance to the patient relationship within care teams—and we’re still failing to place value on the human story.
ALICEhelps is harnessing technology to re-personalize our care.
Our software intuitively captures the patient’s voice—an understanding of each individual’s personhood, social history, and the support team around them—to create a powerful new anchor for the treatment plan.
My Voice equips me to:
Give my care team secure access to key information
Share my story with new clinicians
Identify who and what is important to me
Record how to say my name and how to refer to me
Specify my health goals and care plans
My Community equips me to:
Connect friends and family
Organize meal deliveries
Request prayer/other support
Coordinate rides to appointments
Enjoy memories, photos, and videos
Maintain my privacy while sharing in a secure network